Swaine Allen specialise in recovering arrears of service charge and ground rent for our clients and their agents.

Their work on debt recovery is professional and clear. They provide relevant advice and their quick actions result in a successful outcome for all concerned.

Richard Swaine and his team have been collecting service charge and ground rent arrears on many of our properties for several years now. I would not hesitate to recommend their services to others as they combine good collection times with a professional approach. There are never any unexpected costs. Legal costs are usually recovered directly from the debtor with no outlay from us.

We have only recently started using Swaine Allen for our residential credit control and the results have been way above our expectations. 100% strike rate. Swaine Allen will be our Company of choice where service charge recovery is involved.

We thoroughly recommend Swaine Allen, they took the headache away from us and came back with results. It made debt collection incredibly painless and easy. I just wish I’d found them sooner.

Swaine Allen have proven to be very effective at debt recovery. They deal with matters quickly and communicate well. The team are polite and professional and have also been helpful when we have raised queries. Thank you for your assistance.

We are pleased with Swaine Allen’s professional approach and swift action on any cases provided to them, the continuing support we receive throughout the year and assistance on any queries we raise.

The service and results from Swaine Allen have been great!

We have been delighted with the services provided by Swaine Allen since we decided to sample their services for our service charge arrears collections, so much so we have now placed all our arrears collection with them. The administration and handling of the arrears recovery is swift, hassle free for us as an agent, and at all times we are communicated with regarding the progress of individual accounts. Nothing has been too much trouble for the team, even going above and beyond and assisting us on matters that are outside of their normal day to day remit.